Privacy Policy of www.xploregypt.comCity: Cairo, Egypt 2025This Privacy Policy of Personal Data (hereinafter - the Privacy Policy) is an integral part of the Public Offer posted on the website at:
www.xploregypt.com (hereinafter - the Site).
The Site Services are interactive components used for integration with information systems and providing users with access to information on the Site, specifically: tours in Egypt, excursion bookings, informational resources, and other related services (hereinafter - the Services, Site Services).
By using the Site’s services, the user agrees to this Privacy Policy and the terms of processing their personal information. If the user does not agree, they must refrain from using the services.
1. General Provisions1.1. For the purposes of this Policy, the following personal information of the User is understood:
1.1.1. Personal information that the User provides about themselves during registration (creating an account) or while using the Services, including the User's personal data. Mandatory information is marked specifically.
1.1.2. Data that is automatically transmitted to the Site services during their use with the software installed on the User's device, including IP address, cookie data, browser information, and other similar data.
1.1.3. This Privacy Policy applies only to the Site
www.xploregypt.com. The Site does not control and is not responsible for third-party websites that the User may visit through links available on the Site.
2. Purposes of Processing User Personal Information2.1. The Site collects and stores only the personal information necessary to provide services or execute agreements and contracts with the User, except when the law requires the storage of personal information for a specified period.
2.2. The Site processes the User's personal information for the following purposes:
2.2.1. Identifying the User registered on the Site for providing tour booking and excursion services.
2.2.2. Providing the User with access to personalized resources on the Site, such as booking forms and customer inquiry options.
2.2.3. Establishing feedback with the User, including notifications, requests, and processing User applications through contact forms.
2.2.4. Determining the User's location for security and fraud prevention.
2.2.5. Verifying the accuracy of personal data provided by the User.
2.2.6. Redirecting users to other platforms (such as messengers and TripAdvisor) based on their requests for more information or feedback.
2.2.7. Notifying the User about the status of bookings, services, and updates related to the services provided on the site.
2.2.8. Providing effective customer and technical support in case of issues related to using the Site.
2.2.9. Conducting advertising activities with the User's consent, including promotional materials related to tours and excursions.
2.2.10. Redirecting users to third-party platforms for review or engagement.
3. Conditions for Processing and Transmitting Personal Information to Third Parties3.1. The Site stores the User's personal information according to internal regulations.
3.2. Personal information is kept confidential, except when the User voluntarily shares it for public access.
3.3. The Site can share personal information with third parties in the following cases:
3.3.1. If the User consents.
3.3.2. For using certain services or fulfilling agreements.
3.3.3. If required by applicable law.
4. Obligations of the Parties4.1. The User must:
4.1.1. Provide necessary personal data to use the Site.
4.1.2. Update the personal data provided if it changes.
4.2. The Site administration must:
4.2.1. Use personal data only for purposes outlined in the Privacy Policy.
4.2.2. Ensure confidentiality and not disclose data without the User’s consent, except as specified in this policy.
4.2.3. Take necessary measures to protect personal data.
5. Responsibility of the Parties5.1. The Site administration is responsible for damages caused by unauthorized use of personal data.
5.2. The Site is not responsible for disclosing confidential information if it was publicly available, obtained from a third party, or disclosed with the User’s consent.
6. Dispute Resolution6.1. Before going to court, a claim must be filed to resolve any disputes.
6.2. The recipient of the claim must respond within 30 calendar days.
6.3. If no agreement is reached, the dispute will be referred to court under Egyptian law.
7. Additional Terms7.1. The Site administration may amend the Privacy Policy without the User’s consent.
7.2. The new Privacy Policy takes effect once posted on the Site.
7.3. All questions regarding the Privacy Policy should be sent to
info@xploregypt.com.
7.4. The Privacy Policy is available at:
https://xploregypt.com/privacy-policy.
